eHomework Frequently Asked Questions

1. Can I get an email that reminds me about upcoming assignment due dates?
   Answer: Yes, in WebAssign you can set up email notifications for upcoming due dates, due date changes, and new announcements. Click on Notifications in the upper right of your screen and set your preferences for the different notifications.


2. I put in the correct username, password, and institution, but the system repeatedly gives an "Invalid Login" message.
   Answer: You are trying to login from the wrong webpage. All TAMU students need to log into WebAssign at http://www.webassign.net/tamu/login.html.


3. I was enrolled in Math 151 Section 501 when I first logged into WebAssign, but then I switched to Section 515. I've already completed a homework assignment. Can I get my scores transferred to my new section and be removed from my original section?
   Answer: Yes! Just fill out a TAMU Student Help Request Form (http://www.math.tamu.edu/courses/eHomework/trouble/). In the box provided, be sure to include what course and section you were originally enrolled in and what section you have transferred to. Someone will notify you when your transfer is complete.


4. Every time I click on "Submit All Questions" it brings me back to the main list of assignments and doesn't save any work.
   Answer: This is most likely an issue related to Flash since the MathPad and CalcPad use Flash. Usually upgrading or reinstalling Flashplayer should take care of it. You will also need to have the most recent version of Java and you may want to try a different browser, such as Firefox (available free from http://www.mozilla.org).


5. I typed in 0.33 as an answer, but it was marked wrong. The correct answer is 1/3. Why is my answer wrong?
   Answer: When you put the cursor in the answer box, you should see a grey rectangle that notifies you whether you need to submit an exact answer or an approximated answer. If you need to submit an exact answer, then you must input 1/3, not the decimal approximation of 0.33.


6. My question asked to find the equation of a line and I typed 2x+ 1, but the answer is 2c + 1. Why is my answer wrong?
   Answer: You need to pay close attention to the variables used in the problem. If c is the independent variable used in the problem, then you must use this same variable in your answer. If no variables are stated in the given problem, then the default variable is generally x.