JOB DESCRIPTION (March 2000)

Academic Advisor I -  Donna Hoffman

Summary

Provides complex administrative support to the Associate Head for Undergraduate Programs and the Undergraduate Program Advisors in the Department of Mathematics. The Staff Assistant must be able to maintain absolute confidentiality in the handling of undergraduate student documents and provide complete and accurate attention to detail.

Duties

Provides support to the Associate Head for Undergraduate Programs and the Undergraduate Program Advisors in a multitude of administrative activities. Manages the Undergraduate Program Office utilizing professional skills in organization and communication. Provides visitor reception to current and prospective students and parents. Coordinates arrangements for freshman and transfer conferences. Processes Q-drops, degree plans and remains current on TAMU student rules and regulations. Generates and prepares in final form correspondence, reports and other documents, such as The Undergraduate Newsletter and High School Journal. Coordinates filing system for easy retrieval of reports, documents, correspondence and other materials. Maintains student database and student files consisting of official and confidential matters. Maintains Undergraduate bullentin boards.

 Assists the Associate Head in communicating and advising external/internal committees or groups; scheduling all appointments and meetings for the Associate Head, the Undergraduate Advisors, the Undergraduate Program Committee and the Textbook Committee. Assists the Associate Head in advertising the undergraduate program through mailings, web postings, coordination of high school mathematics contest and related activities.

 Assist undergraduate students with problems and solutions regarding degree requirements; conducts queries on the SIMS database.

Other duties as assigned.
 
 

Physical Duties

Must be able to work at computer workstation approximately four or more hours per day. Must be able to lift/carry/move weights up to twenty pounds.
 

Supervision

Received: Detailed initial instruction followed by general instruction and periodic review from the Associate Head for Undergraduate Programs and the Undergraduate Advisors.


Given: General instruction and frequent review to office student staff.

Education

Required: High school graduation supplemented by college level courses or any combination of training and experience.
Preferred: Bachelor's degree.

Experience

Required: Five years of progressively, responsible work experience in office environment, previous supervisory experience.

 

 

Preferred: Three years in clerical position in Texas A&M University System. Typing speed of 60 wpm. Must demonstrate advanced computing skills and proficiency in the ability to design, create and utilize complicated spreadsheets. Must be proficient in the use of word processing, databases and electronic communications. SIMS training.


Must effectively communicate, in a highly professional manner, with department faculty, university administrators, researchers, staff and students and with the many callers and visitors from outside the TAMU community. Must possess a working knowledge of standard office equipment, computer terminal, fax and photocopier. This position requires excellent organizational and communcation skills; creativity, flexibilty and self-motivation are also important. Accurate attention to detail is a must, along with the ability to maintain confidentiality. Office hours are 8:00 - 5:00 PM, Monday through Friday. Occasionally office hours may extend beyond the normal work day.